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15 Apr 2008
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Effective usability testing for Intranet

Intranet plays a vital role in informing and empowering employees. But surprisingly, many companies still do not pay enough attention to the usefulness and usability of their intranet. Testing the usability of intranet needs a different approach than evaluating internet websites. Problems can have a different nature and testing employees is different because respondents feel evaluated by colleagues. When conducting a usability test on the intranet, it is important to pay extra attention to the process and methodology.
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