Expert advice

You can use expert advice in all phases of the website. It is an effective way of defining measures for improvement. Experts can establish that something is missing (users are often unable to do that) and can make concrete suggestions for improvement based on checklists and their own experience.

Jungle Rating offers the following expert services:

• Expert reviews
• Competition study (benchmark)
• Accessibility review (W3C guidelines)

The professionals of Jungle Rating will assess your website according to a list of requirements (guidelines and success criteria).

The recommendations may cover all the aspects of the website: content, functionality, effectiveness, user-friendliness, design, and technical performance. The study results in an analysis of the effectiveness of the existing website along with concrete recommendations.

The advantages of expert advice

• Experts can detect the absence or wrong placement of certain aspects or functionalities (due to a thorough knowledge of best practice examples)
• Experts can suggest effective solutions for problems found.
• They offer an outsider’s view, uncontaminated by internal policies and politics.
• Experts can incorporate company targets into their point of view. Thus they can provide advice to increase sales, lower costs or improve service quality

Why Jungle Rating

‘Much of our knowledge about the Internet channel has been gathered by listening attentively and closely observing user behaviour. Each day we learn something new about what works and what does not work. Ultimately, the visitor to the site will decide which company will succeed. We discover many secrets about the Internet by carefully observing users.'

Focal areas.